Privacy Policy

Effective date: 19 August 2026

Who we are

This website is operated by Roots & Rise Limited ("Roots & Rise," "we," "us," or "our"), a construction and infrastructure company based in Jamaica. This Privacy Policy explains how we handle information submitted through this website, particularly through the Contact page.

Information we collect

The only personal information this website collects is what you choose to submit yourself through the Contact form. This may include:

• Your full name
• Your company or organization name
• Your phone number
• Your email address
• The service you are interested in
• Any message or details you include about your inquiry

We do not automatically collect personal information from visitors browsing this website. This website does not currently use analytics tools, advertising cookies, marketing pixels, newsletters, online accounts, or online payment processing.

How we use your information

Information submitted through the Contact form is used solely to:

• Respond to your inquiry
• Communicate with you about the construction, infrastructure, or operational support services you have asked about
• Carry out reasonable, related business administration — for example, keeping a record of the inquiry so we can follow up appropriately

We only collect the information reasonably needed to respond to your inquiry and do not request information beyond what the Contact form asks for.

How we protect your information

We take appropriate steps to protect the information you submit from unauthorized access, loss, misuse, or disclosure, having regard to the nature of the information collected and the size and resources of our business.

How long we keep your information

We retain information submitted through the Contact form only for as long as reasonably necessary to respond to your inquiry, to manage any resulting business relationship, and to meet any applicable legal, accounting, or administrative obligations. When information is no longer needed for these purposes, we take reasonable steps to delete or dispose of it securely.

Service providers

We may use third-party service providers to host this website and to process or deliver Contact form submissions to us — for example, a web hosting provider or a form-processing service. These providers may process your information on our behalf, solely for the purpose of operating and maintaining this website and delivering your inquiry to us, and are expected to handle that information appropriately.

Your rights

Under Jamaica's Data Protection Act, you have certain rights in relation to your personal information, which may include the right to request access to the information we hold about you, request that it be corrected if inaccurate, request its deletion where appropriate, and object to certain uses of it. To exercise any of these rights, please contact us using the details below.

Contact us about privacy

If you have questions about this Privacy Policy or how your information is handled, please contact us:

• Email: info@rootsandriseltd.com
• Phone: +1 (876) 337-4608

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to this website or our practices. The effective date at the top of this page indicates when it was last updated.